Who we are
Longyuan Forwarding Inc, doing business as American New Logistics ("American New Logistics", "we", "us") operates www.americannewlogistics.com. Our address is 2440 S. Milliken Avenue, Ontario, CA 91761. This policy explains how we handle information connected with our website, inquiries, logistics services and delivery notifications.
Information we collect
Information you provide may include your name, company, business email, phone number, inquiry and shipment details such as origin, destination, cargo description, quantities, dimensions, weight, ready date and handling requirements. Please provide only information relevant to your request, and avoid including sensitive information in free-text fields.
When you choose SMS notifications, we record your mobile number, the consent choice, submission time, source page and the version of the consent statement. Service infrastructure may process IP addresses, browser information, access times and security logs. Optional analytics and advertising collection depends on your privacy choices and the tools enabled on the live site.
How we use information
We use information to respond to inquiries, prepare quotes, arrange and provide logistics services, coordinate appointments and deliveries, support customers, maintain website security, keep appropriate records and comply with applicable obligations. SMS delivery notifications require the separate opt-in described below. Optional website analytics and advertising operate according to your Cookie preferences.
SMS Communications
If you provide your mobile phone number and opt in, we may send recurring service-related messages about your shipments and deliveries, including delivery status updates and appointment scheduling. This consent does not authorize marketing text messages.
By selecting the separate SMS consent box and submitting it, you expressly consent to receive these messages from Longyuan Forwarding Inc, doing business as American New Logistics at the mobile number you provided. Consent is not a condition of purchase. You may submit a request without opting in.
Message frequency varies depending on shipment activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
To unsubscribe, reply STOP to the number that sent the message. You may receive one confirmation of your opt-out; further program messages will stop. To join again, provide a new opt-in through our consent form. Reply HELP for assistance or Contact us.
No mobile information, including mobile phone numbers and opt-in consent data, will be shared with or sold to third parties or affiliates for marketing or promotional purposes. General sharing provisions in this policy exclude text messaging originator opt-in data and consent. Such data is not sold, rented, transferred or shared for independent third-party use. Providers that deliver our text messages may process the information solely to operate this program on our behalf, subject to appropriate restrictions.
Retention and security
We retain information for as long as reasonably needed for the purpose it was collected, applicable legal and recordkeeping obligations, resolving disputes and enforcing agreements. Consent and opt-out records may need to be retained to demonstrate authorization and honor future opt-outs. Access should be limited to authorized personnel and service providers. No transmission or storage method guarantees absolute security.
Your privacy choices and requests
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information and to opt out of certain uses or disclosures. Contact us to make a request or ask about our practices. We may need to verify your identity and authority. Requests are subject to applicable exceptions; exercising a right will not result in unlawful discrimination.
Use Cookie preferences to turn off Advertising and Analytics. Browser-level Global Privacy Control is treated as an opt-out of optional advertising on this website. Cookie choices do not grant or withdraw SMS consent; reply STOP to stop program texts.
Processing locations
We operate in the United States. Providers may process information in other locations where they operate, subject to applicable requirements and safeguards. Contact us for questions about processing locations.
Children and external links
Our business services are not directed to children under 13. We do not knowingly collect their personal information. Contact us if you believe a child has provided personal information. External websites linked from our site operate under their own privacy policies.
Updates and contact
We may update this policy to reflect changes in our services or practices. We will update the date and provide further notice where required. For privacy questions, Contact us or write to Longyuan Forwarding Inc, doing business as American New Logistics, 2440 S. Milliken Avenue, Ontario, CA 91761.